Privacy Policy

Nexjenalabs highly values your personal information and complies with the "Personal Information Protection Act." This Privacy Policy explains how your personal information is collected, used, stored, and protected when you use our services.

1. Personal Information Collected

Nexjenalabs collects the following personal information:

Required Information: None
Optional Information: Company Name, Contact Person, Position, Email Address, Inquiry Details, Gender, School Name, Major, Contact Information, Career Information, Self-Introduction, Attachments
Automatically Collected Information: IP address, cookies, visit history, service usage records

2. Purpose of Collecting and Using Personal Information

Nexjenalabs uses the collected personal information for the following purposes:

Member Management: Identity verification and personal identification for membership services; prevention of fraudulent or unauthorized use by problematic members; confirmation of membership intent, age verification, and obtaining legal guardian consent for children under 14
Service Provision: Providing services, content, personalized services, and identity verification
Marketing and Advertising: Development of new services and tailored services; providing event and promotional information and participation opportunities; analyzing service usage patterns and visit frequency
Customer Support: Responding to customer inquiries and delivering notices

3. Retention and Use Period of Personal Information

Nexjenalabs retains personal information only for the period required to fulfill the collection and usage purposes. Afterward, the information is promptly deleted. However, some information may be retained as required by law:

Records related to contracts or order cancellations: 5 years
Records related to payments and supply of goods: 5 years
Records related to customer complaints or dispute resolution: 3 years

4. Procedure and Method of Destroying Personal Information

Destruction Procedure: Information entered by users is transferred to a separate database (or document storage for paper records) after achieving its purpose, stored for a certain period as per internal policies and legal requirements, and then destroyed.
Destruction Method: Electronically stored personal information is deleted using technical methods that make the records unrecoverable. Printed personal information is shredded or incinerated.

5. Sharing Personal Information with Third Parties

Nexjenalabs does not provide personal information to external parties except in the following cases:

When prior consent has been obtained from the user
When required by law or when requested by law enforcement agencies following the legal procedures

6. User Rights and How to Exercise Them

Users have the right to view, modify, or withdraw their consent for the use of their personal information at any time. These actions can be performed through the [Edit Member Information] page.

7. Measures to Ensure the Security of Personal Information

Nexjenalabs implements the following measures to ensure the security of personal information:

Administrative Measures: Establishment and implementation of internal management plans; regular employee training
Technical Measures: Access control of personal information processing systems; installation of access control systems; encryption of unique identifiers
Physical Measures: Access control for server rooms and document storage rooms

8. Personal Information Protection Officer

Nexjenalabs has appointed the following person as the Personal Information Protection Officer to oversee the management of personal information, handle complaints, and provide relief in case of issues:

Name: Richard Hutt
Contact: richard.hutt@nexjenalabs.com

9. Changes to the Privacy Policy

This Privacy Policy applies from its effective date. Any changes to this policy, including additions, deletions, or corrections due to legal or policy updates, will be notified through announcements at least 7 days before implementation.

Effective Date: 25.02.2026